Refund policy

RETURNS & EXCHANGES
  • WE CURRENTLY ONLY ACCEPT SIZE EXCHANGES PENDING AVAILABILITY. PLEASE EMAIL SHOP@BLUESTORY.LA FOR ANY INQUIRIES.

  • EXCHANGE POLICY: ALL ITEMS MUST BE EXCHANGED WITHIN 30 DAYS OF YOUR DELIVERY DATE. ITEMS MUST BE IN ORIGINAL STATE, UNWORN OR WASHED, AND WITH ORIGINAL TAGS.

  • FINAL SALE ITEMS ARE NOT AVAILABLE FOR EXCHANGE.
  • CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING.
  • BLUESTORY, RESERVES THE RIGHT TO REJECT EXCHANGES THAT DO NOT MEET OUR POLICY STANDARDS. IN WHICH CASE, THE ITEM WILL BE SENT BACK TO THE PURCHASER.
  • IF YOU HAVE ANY QUESTIONS OR ISSUES, DON’T HESITATE TO CONTACT US AT SHOP@BLUESTORY.LA WE ARE COMMITTED TO WORKING WITH OUR CUSTOMERS AND PROVIDING QUALITY ASSISTANCE.